Terms & Conditions

  • Guests must provide ID (passport, driving license or national ID card) and the credit card used to book upon check-in. The card holder must be present upon check-in.
  • Accepted payment methods:
    VISA, Mastercard, Visa Electron are subject to a surcharge of 2.1%. Other cards are subject to a surcharge of 4.2%. Amex or Maestro cards are not accepted. Cash payments are also accepted.
  • NON REFUNDABLE RATE – By confirming the reservation, the full amount of stay will be charged to your credit card immediately and it is not possible to cancel or modify the reservation.
  • Please note the lead guest must be 18 years and older.
  • For bookings of 8 persons or more, guests under 25 years old and same-day bookings, different policies and additional supplements apply.
  • To check in, guests are advised to go to the office where they will receive the keys and pay for the stay. They will be given directions to their apartment. Office location will be advised depending on the selected apartment.
  • Check-in after 21:00 will be charged GBP 20 and after midnight will be charged GBP 30.
  • Group bookings of 3 apartments or more and bookings for more than 6 nights are subject to pre-payment. On confirmation of booking, 30% of the deposit is required. The final balance is to be paid 14 days prior to arrival. Full cancellation policy and charges will be advised direct to guests by the hotel.
  • In the case of groups of 6 or more guests, the security deposit will be GBP 50 per person. The final balance is to be paid upon arrival.
  • Please note that parties are not allowed on the property, and guests found breaking this rule will be charged.
  • A security deposit of GBP 150 against breakages will be charged as guarantee on credit/debit card or cash. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
  • Please note that the pictures shown are selected from several apartments. The apartments are of a similar standard, but may differ to the ones shown. Apartments can be up to a 15-minute walk from the office.
  • Visitors after 22:00 are not permitted. Guests may be evicted if this rule is not adhered to.
  • Please note that all Special Requests are subject to availability and additional charges may apply.